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Noticeboard

New Phone Number for UCHQ

02890 664634

Out of Hours
If patients require medical treatment or advice outside surgery hours, weekends, bank or public holidays, they should contact - 028 9079 6220

Appointments
To make an appointment you should telephone the Health Centre on 02890 664634 or at reception Monday to Friday 8.30 - 5.30.

Accident and Emergency You should only attend A&E for an emergency.  During 8.30 to 6pm you should contact your GP and outside these hours, the out of hour service in the first instance. 

Results

Results are available by phoning 02890 664634 between 2pm and 3pm only.

Confidentiality

The Health Centre agrees to the HSS Executive Code of Practice and Openness including: NI Code of Conduct and Accountability; Charter for Patient and Clients; The Protection and Use of Patient and Client Information.Please contact the Practice Manager for more information about these policies which reflect your rights as a patient including access to personal information.

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.



 
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