Welcome to The University Health Centre at Queen's.

The University Health Centre at Queen's is a General Practice situated in South Belfast.  We are a GP Practice opened for registrations to anyone residing within the local area.

This includes families, individuals as well as students in the South Belfast.

Parking is available on sight, and in the surrounding University area.  We are also well connected to public transport networks.

Our dedicated team of GP's and nurses have extensive experience with special interests in sports medicine, mental health, sexual health including family planning, dermatology, travel and health promotion. We are a friendly team. Our aim is to provide a high quality health care for all our patients.

This surgery website is used to provide all our patients with up-to-date news and information about our practice. We will keep it up-to-date with any developments or other details that we feel are relevant to you. 

The building opens daily from

9.00am to 5.30pm  

Our phone cover operates as normal between 8.30am to 6pm (medical emergency calls only 10.30am - 6.00pm).

Please note that our booking lines are extremely busy - our reception team are doing all they can to answer all calls as soon as they can.

Please be patient and one of team will assist you.

  Should you experience any difficulties with our telephone system - please inform a member of our team, so this can be reported to our telecoms provider. 

UPCOMING BANK HOLIDAYS,  PRACTICE CLOSURES AND NOTICES:

Appointments and telephone system information

PLEASE NOTE following feedback we are working towards changing how we manage our appointments system.

We have now returned to a predominately face to face GP service.

Face to face GP appointments are available to be booked each day at 11 am for that day two weeks. Some routine issues can be dealt with over the telephone and should you wish for this our care navigators in reception will assist you with this.   Some things will require assessment therefore, we ask that you accept the guidance given.

General Practice is not an emergency service but each morning we have a small number of telephone calls will be released these will be limited for on the day acute and medically emergency issues, please note the doctor may require you to attend on the day for assessment.   Once these slots are full we will be at our maximum safe capacity for that day and extras cannot be added. 

The afternoon remains medical emergency only. 

Please be respectful to our reception staff as they deal with your questions.

In addition we have phone access to a Duty Doctor for urgent on the day medical queries from 8.30am to 10.30am.  Please dial option 1.  Please note that once all these calls have been allocated you will be asked to ring back the next day.  Thank you for your co-operation.

We also have a Doctor who will deal with medical emergencies both morning and afternoon.  Please dial option 2.

Please note that our reception closes from 12.30 to 1.30 each day (emergency telephone access is still available - for medical emergencies only).

Routine calls ie, book a routine telephone call, nurse appointments, fit notes & university certs/letter from 11.00am. Please dial option 3.   Please note that once all these calls have been allocated you will be asked to ring back the next day.  Thank you for your co-operation.

For prescription - this is available Monday - Friday 8.30am - 6.00pm.   PLEASE NOTE FROM MONDAY 2ND SEPTEMBER 2024 - OUR NEW PRESCRIPTION LINE NUMBER IS 028 9068 4642.

For results - this is available Monday - Friday 2.00pm - 3.00pm.  Please dial option 5.

Please note our Reception email is not for urgently issues/queries.  Should you have a matter than requires urgent attention - please contact the practice and discuss with a member of our administration team.  

UPCOMING VACCINATION PROGRAMME INFORMATION

Respiratory Syncytial Virus (RSV) vaccination programme

We are currently inviting all eligible patient

GP VACCINATION PROGRAMME

1. All adults turning 75 years old on or after 1 September 2024 will be eligible for the routine programme and should be offered a single dose of the RSV vaccine on or after their 75th birthday.

This will be a year-round programme with individuals becoming eligible once they have their 75^th birthday.

In line with JCVI guidance, individuals will remain eligible until the day before their 80th birthday.

2. A one-off catch-up campaign for those already aged 75 to 79 years old on 1 September 2024 should be undertaken at the earliest opportunity. Eligible individuals in this cohort will remain eligible until the day before their 80^th

People turning 80 in the first year of the programme will have until 31 August 2025 to get vaccinated.

Pregnant Women

Those who are pregnant from 28 weeks of gestation

Infant protection – Vaccination in pregnancy HSC Trusts will be responsible for vaccinating those who are pregnant when they reach 28 weeks gestation. These individuals will be able to book a vaccination on the Vaccine Management System (VMS) booking platform or will be offered vaccination when they attend for routine ante-natal appointments.

HSC Trusts Maternity services should refer those eligible to vaccinating teams during routine appointments and promote the programme - please speak to you midwife regarding referral.

Influenza & Covid Vaccinations

We are currently calling all eligible patients for the flu and covid vaccinations in October 2024

Eligible cohorts - GP Practice

The eligible cohorts for each vaccine programme are now confirmed as follows:

We will be in contacted all those by phone or SMS that are eligible to book an appointment.  If you feel you are eligible and were not contacted please give reception a call on 02890664634 from 2pm Monday - Friday.

Travel Advice.

PLEASE NOTE AT PRESENT WE UNFORTUNATELY ARE UNABLE TO OFFER TRAVEL ADVICE APPOINTMENTS.

PLEASE CONTACT AN ALTERNATIVE TRAVEL CLINIC

WE APOLOGIES FOR ANY INCONVIENCE THIS MAY CAUSE