Welcome to The University Health Centre at Queen's.
The University Health Centre at Queen's is a General Practice situated in South Belfast. We are a GP Practice opened for registrations to anyone residing within the local area.
This includes families, individuals as well as students in the South Belfast.
Parking is available on sight, and in the surrounding University area. We are also well connected to public transport networks.
Our dedicated team of GP's and nurses have extensive experience with special interests in sports medicine, mental health, sexual health including family planning, dermatology, travel and health promotion. We are a friendly team. Our aim is to provide a high quality health care for all our patients.
This surgery website is used to provide all our patients with up-to-date news and information about our practice. We will keep it up-to-date with any developments or other details that we feel are relevant to you.
The building opens daily from
9.00am to 5.30pm
Our phone cover operates as normal between 8.30am to 6pm (medical emergency calls only 10.30am - 6.00pm).
Please note that our booking lines are extremely busy - our reception team are doing all they can to answer all calls as soon as they can.
Please be patient and one of team will assist you.
Should you experience any difficulties with our telephone system - please inform a member of our team, so this can be reported to our telecoms provider.
UPCOMING BANK HOLIDAYS, PRACTICE CLOSURES AND NOTICES:
Thursday 18th January 2024
We have planned maintenance on our computer systems.
Please note we may experience some technical difficulties during the completion of this work.
We appreciate your co-operation during this time.
FUTURE BANK HOLIDAYS CLOSURES | PRACTICE BASED LEARNING/ AFTERNOON CLOSURES |
| Emergency cover only on these afternoon |
Monday 18th March 2024 - St Patrick's Day Holidays | Wednesday 13th March 2024 |
Monday 1st April 2024 - Easter Holidays | Thursday 11th April 2024 |
Tuesday 2nd April 2024 - Easter Holidays | Thursday 23rd May 2024 |
| |
Appointments and telephone system information
PLEASE NOTE following feedback we are working towards changing how we manage our appointments system.
We have now returned to a predominately face to face GP service.
Face to face GP appointments are available to be booked each day at 11 am for that day two weeks. Some routine issues can be dealt with over the telephone and should you wish for this our care navigators in reception will assist you with this. Some things will require assessment therefore, we ask that you accept the guidance given.
General Practice is not an emergency service but each morning we have a small number of telephone calls will be released these will be limited for on the day acute and medically emergency issues, please note the doctor may require you to attend on the day for assessment. Once these slots are full we will be at our maximum safe capacity for that day and extras cannot be added.
The afternoon remains medical emergency only.
Please be respectful to our reception staff as they deal with your questions.
In addition we have phone access to a Duty Doctor for urgent on the day medical queries from 8.30am to 10.30am. Please dial option 1. Please note that once all these calls have been allocated you will be asked to ring back the next day. Thank you for your co-operation.
We also have a Doctor who will deal with medical emergencies both morning and afternoon. Please dial option 2.
Please note that our reception closes from 12.30 to 1.30 each day (emergency telephone access is still available - for medical emergencies only).
Routine calls ie, book a routine telephone call, nurse appointments, fit notes & university certs/letter from 11.00am. Please dial option 3. Please note that once all these calls have been allocated you will be asked to ring back the next day. Thank you for your co-operation.
For prescription - this is available Monday - Friday 8.30am - 6.00pm. Please dial option 4. Please note we also have online ordering available, please speak to a receptionist to assist you with this.
For results - this is available Monday - Friday 2.00pm - 3.00pm. Please dial option 5.
Please note our Reception email is not for urgently issues/queries. Should you have a matter than requires urgent attention - please contact the practice and discuss with a member of our administration team.
MMR Vaccination
Due to the increase in measles cases in the UK and Europe an MMR catch-up campaign is now available. If you missed any doses of the measles, mumps and rubella (MMR) vaccine, find out how to get the vaccine.
Full information - see link below
Northern Ireland MMR catch-up campaign | nidirect
Where to get your vaccination?
Children aged 12 months up to and including five years
GPs will be running catch-up vaccinations for children aged 12 months up to and including five years (anyone with a date of birth between 1 April 2018 to 1 December 2022), who have missed their vaccines as part of the routine schedule.
We will contacting you if your child is identified as needing one or two doses of the MMR vaccine.
Further information on local Health and Social Care Trust vaccination clinics and booking information:
To book onto a Saturday clinic, please book via the link below.
https://vaccinations.covid-19.hscni.net/booking
Upcoming 6-16 years clinics
INFLUENZA VACCINATION PROGRAMME - AUTUMN 23
There is still time to get your Autumn Influenza .
We have contacted all those by phone, letter or SMS that are eligible to book an appointment. If you feel you are eligible and were not contacted please give reception a call on 02890664634 from 11am Monday - Friday.
Travel Advice.
PLEASE NOTE AT PRESENT WE UNFORTUNATELY ARE UNABLE TO OFFER TRAVEL ADVICE APPOINTMENTS.
PLEASE CONTACT AN ALTERNATIVE TRAVEL CLINIC
WE APOLOGIES FOR ANY INCONVIENCE THIS MAY CAUSE
(Site updated 13/03/2024)